Member-only story
Sorry, it’s not my fault your child doesn’t have services
Humans often struggle to correctly assign blame.
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In this highly bureaucratic and ineffectual world of disability services, it’s very understandable to want something easy to blame for one’s woes. It’s also quite understandable in this scene to grasp at straws for something or someone to blame when things aren’t working quite right in this arena. After all, the names of the people high enough up in the hierarchy to make the real decisions are often fiercely protected by subordinate administrators carrying out their orders on a daily basis via a few common tactics.
Those tactics include highly skilled buck passing, ignoring, refusing to update technology, an absurd distribution of duties involved in simple tasks amongst many people, and direct refusal to name those involved in important decisions. To add to this very passively avoidant infrastructure, one often receives outdated brochures chock full of legalese about one’s right to some kind of lengthy appeal process that doesn’t function like things normally do in court and where the party you are making a case against has unfair advantages, unless of course, you’re rich enough to hire a legal team to rival theirs (in which case you’d probably…